Frequently Asked Questions
Everything you need to know about our heirloom beans and pantry staples.
How should I store my dried beans?
Keep your beans in a cool, dry place away from direct sunlight. While they technically last indefinitely, we recommend consuming them within two years of purchase for the best flavor and texture.
Do I really need to soak heirloom beans?
Because our beans are from the most recent harvest, soaking is often optional. However, soaking for 4-6 hours can decrease cooking time and ensure more even hydration.
When will my order ship?
Most orders are processed within 2-4 business days. During peak seasons or new product launches, shipping may take slightly longer. You will receive a tracking number via email once your package departs.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select territories. We do not offer direct international shipping at this time due to customs regulations regarding agricultural products.
What is your return policy for food items?
As we sell perishable food products, we cannot accept returns. However, if your order arrives damaged or if there is an error, please contact our customer service team within 14 days for a replacement or refund.
Are your products non-GMO?
Yes, all Rancho Gordo heirloom beans are non-GMO. We work with small growers who use traditional farming methods to preserve these unique heritage varieties.